(BPA) Business Process Automation

Taking the pain out of digital business transformation since 1999.

Divine Pnc expertly combines the accumulated subject matter experience with business analysis and architecture design skills to help businesses use technology as a key business driver. We execute process analysis, automation, and transformation, rethinking how work gets done in the increasingly blurred digital and physical worlds.

Our Expertise

Portfolio and Project Management

  • Expense Tracking, Invoicing & Billing.
  • Scheduling Unified Resources.
  • Collaborated Document Management.

Case Management

  • End-to-End Automation for Application/Claim/Request.
  • Compliance and Audibility was Ensured.
  • Managing Resources in a Flexible Way Across Cases and processes.

Knowledge Management

  • E-learning and Online Education.
  • Management of Advanced Analytics and Communication Channels.

Workflow Management

  • Electronic Forms Management.
  • Change & Approval Management.
  • Transactions and Issue Tracking Management.

Data Flow Management

  • Integration and Data Import/Export.
  • Reporting & Enterprise Search.
  • Single Centralized Storage.

Custom Enterprise Software Solution

Looking for end-to-end processes automation that bundled apps can’t handle? Divine Pnc creates custom line-of-business solutions automating the untamed business processes while maximising your existing technological capacities.

Product Management

Solid expertise in vertical BPM cases helps us to build software tools that deliver value-centric process innovation and ultimate expertise to the most demanding customers.

  • Partner and Supply Chain Management

  • Corporate Communications

  • Customer Relationship Management

  • Field Service Operations

  • Legal case management

  • Enterprise Content Management

and Support

Beyond Core Process Automation

Divine Pnc provides a wide range of services for all business process automation, from analysing the Customer’s business data, processes, and systems through the solution’s building and implementation to user training, perfective maintenance and support.


  • Initial assessment of needs and objectives
  • Assessment of existing systems, data and processes
  • Solution architecture definition and design
  • Technology consulting


  • Solution setup and customization
  • Extension of the existing IT systems with custom plugins and add-ons
  • Full documentary support of the delivered functionality
  • Admin and end-user training
  • End-to-end testing/UAT


  • API-based integration
  • Data integration
  • Enterprise Service Bus (ESB) implementation

Maintenance and Support

  • Profiling, detection of bottlenecks and fixing productivity flaws
  • Migration to newer platforms and product versions
  • Multi-level technical support (monitoring, L1-L3, 24/7)